Terms of Service
Effective Date: October 14, 2025
Legal Entity: Fit Culture LLC (“Fit Culture,” “we,” “us,” or “our”)
Website: fitculture.com
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or making a purchase.
1. General Conditions
You must be at least 18 years of age to make a purchase or participate in our programs.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or services for any unlawful or unauthorized purpose.
2. Purchases Payments
All purchases are processed securely through Shopify.
Payment must be received in full before your order is fulfilled or access to a course is granted.
Prices are shown in U.S. dollars unless otherwise noted and may change at any time.
3. Products & Services
Supplements & Apparel: All physical products are sold through Shopify and are subject to our Return & Refund Policy below.
Books: Physical books purchased through Shopify follow the same return guidelines.
Digital Courses & Programs: Courses and memberships are managed through MemberPress. Once you gain access to course content, purchases are non-refundable and non-transferable.
4. Shipping & Delivery
Physical orders are fulfilled through our trusted fulfillment partners.
Delivery timelines are estimates and may vary.
Fit Culture LLC is not responsible for delays caused by shipping carriers, customs, or events outside our control.
5. Accounts & Memberships
Access to courses and membership areas is provided via MemberPress on fitculture.com.
You are responsible for maintaining the confidentiality of your login credentials.
Sharing or transferring your account is strictly prohibited.
6. Returns & Refund Policy
Return Eligibility
We accept returns for both defective and non-defective products purchased directly from shop.fitculture.com.
Items must be in new, unused condition and returned within 30 days of delivery.
Exchanges
We do not offer exchanges at this time.
Return Method
All returns must be made by mail.
A free downloadable and printable return label will be provided once your return is approved.
Restocking Fees
We do not charge restocking or handling fees.
Refund Processing
Once your return is received and inspected, refunds are typically processed within 3 business days to your original payment method.
Digital Courses
Refund requests for digital courses must be submitted in writing within 14 days of purchase and are only eligible if less than 10% of the course has been completed.
7. Accuracy of Information
We strive to keep product descriptions, pricing, and service details accurate. However, errors may occur.
We reserve the right to correct errors or update information without prior notice.
8. Intellectual Property
All content on this website—including text, images, videos, logos, and course materials—is owned by Fit Culture LLC.
You may not copy, distribute, or reproduce any content without written permission.
9. Limitation of Liability
Participation in any course, program, or supplement usage is voluntary and at your own risk.
Fit Culture LLC is not liable for damages, injuries, or losses related to the use of our products, services, or website.
Our liability will not exceed the amount paid for the product or service in question.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States.
11. Changes to Terms
We may update these Terms of Service from time to time. The most current version will always be posted on this page.
12. Contact Information
If you have questions about these Terms of Service or our Return Policy, please contact us at:
Fit Culture LLC
